Accessibility

We would like Friends House to be accessible and welcoming to all. The building was constructed in 1926 and its Grade II listing means that there are certain access limitations, however, we are committed to doing all we can to ensure your visit is as easy and enjoyable as possible.

Parking

There are three designated on-street parking bays for blue badge holders on Endsleigh Gardens.

Arrival

The main entrance to Friends House is located on Euston Road. It is accessible to all and provides a step-free access.

Other entrances: There is also an entrance with 6 steps on Euston Road leading directly to The Light (also known as the Large Meeting House) - this is only used on certain occasions when we have larger events - and a stepped entrance on Euston Road leading into the Quaker Centre – this entrance has 8 steps and handrails along both sides, although the steps are quite steep.

Reception desk and service staff

The reception desk is situated at the main entrance on the east side of the building. It is open from 7.30am to 9.30pm, Mon to Fri, 8.00am to 6.00 pm on Sat and 8.00am to 5.00pm on Sun. The closure time on Saturdays and Sundays may vary. Please note: our service staff are only available after 8.30am. The reception area and desk are accessible to wheelchair users. All our disabled guests using wheelchairs and having meetings on the first or second floors are advised to make themselves known to reception staff, so they can be evacuated in case of a fire.

Lifts

There are 4 lifts in the building. The two lifts in the ground floor foyer are too small to accommodate a large wheelchair. The third lift is larger and provides wheelchair access to the 1st and 2nd floor levels as required. The 4th lift is located in the North corridor and provides wheelchair access to the 1st floor of The Light (also known as the Large Meeting House). The lift is also accessible directly from Euston Road to wheelchair users. In that case, people are required to use the intercom outside and let reception know they want to use the lift. The Restaurant, located on the ground floor, has an accessible lift for wheelchair users, located in the garden. Please note: the third floor is for staff use only.

Brochures and collaterals

Our brochures and collaterals are available in large prints and different formats. Please contact us at events@quaker.org.uk or call 020 7663 1100.

Guide dogs

Guide and assistance dogs are welcome.

Signage

There is clear signage throughout the building.

Sound enhancement system

The Light (also known as the Large Meeting House), the 1st floor meeting rooms (Sarah Fell Room, Marjorie Sykes Room, Hilda Clark Suite, Abraham Darby Room, Kathleen Lonsdale Room and George Bradshaw Room), George Fox Room, William Penn Suite, Elizabeth Fry Suite, Waldo Williams Suite, Margaret Fell Room, all have built-in hearing loops. We have a portable hearing loop system available free of charge that can be used in any of the remaining rooms. Locate the meeting rooms with hearing loops on our 3D floor plans [PDF: 344kb - new window]

Quaker Centre Café

The Café offers a variety of high-and-low level seating and table options. Quaker Centre staff will be more than happy to assist you in bringing refreshments to your table.

Toilets

There are toilets on every floor of the building with accessible WCs. The toilets next to the Restaurant are also accessible. There is no accessible WC on the lower ground floor.

Restaurant

The Restaurant can be accessed via stairs, lift or accessible lift. There are handrails along either side of the steps. Wheelchair users can access the Restaurant using the accessible lift, located in the garden, on the left of the main entrance.

Room bookings

Due to their location in the building, Bayard Rustin, Lucretia Mott and John Woolman meeting rooms on the lower ground level are inaccessible to wheelchair users. Please contact our bookings team directly to discuss your requirements on 020 7663 1100 or email events@quaker.org.uk.

Accessibility feedback

The team at Friends House are totally committed to improving access, facilities and services for everyone who visits our venue. If you have any ideas or suggestions on how we might make further improvements, please don’t hesitate to contact us. Our staff will be delighted to assist. Please call us on 020 7663 1100 or email events@quaker.org.uk.